How to Issue a Refund on Loyverse POS

Topics
Sales & Refunds

To issue a refund on the Loyverse POS app, go to the receipts list by tapping the ‘Receipts’ button in the POS menu.

menu, refun, refunds

select receipts section

 

From the list of receipts, choose the one that needs to be refunded.
Then tap the ‘Refund’ button.

select receipt


Tap the item to be refunded from the receipt on the left side, and it will appear on the ‘Refund receipt’ on the right.

tap refund

 

Then tap the ‘Refund’ button at the bottom.

tap refund

 

In the receipt list, the refunded receipts will be marked in red text.

refund pictogramm

 

Note:
You can issue a refund only when the device is connected to the Internet.
The stock of the refunded items will be increased by the quantity that has been refunded.
You can process a refund of the receipts issued on other POS from the same store.


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See also:

Receipts List in the POS